Shipping

We process all orders within 24 hours and choose to use Sendle as our courier service. Shipping takes on average 2 business days.

Delivery

In rural and regional areas of Australia, delivery times for Express Parcel Services are in respect of delivery to the Post Office of the principal township in that area. Delivery to final destinations may take longer. If in doubt please check with your local Post Office.

Returns

Miss Gourmet & Co will accept returns in accordance with Victorian and Australian law. Returns are also accepted with prior approval from Miss Gourmet & Co where a return authority number will be issued and must be with 30 days of invoice. The item must be unused and the packaging in new condition.

Repairs and Warranties

If a product is faulty please contact us immediately so as to authorize a repair or replacement. If an item arrives and is faulty on arrival please contact us within 14 days so we can arrange a replacement or repair.